Auto-Attendant and Automatic Call Distribution (ACD)

 

Auto-Attendant and Automatic Call Distribution (ACD) | Extension Dialing | Business-Class Voicemail

Automatic Call Forwarding with Selective Rules | Do Not Disturb Feature

Call Transfer (Route Calls Anywhere) | Conference Calls | Caller-ID | Find-Me/Follow-Me

Multi-Ring Groups | Click to Dial

 

Auto-Attendant and Automatic Call Distribution (ACD) Back to top

  • Dial by Extension
  • Dial by Name
  • Company Directory
  • Can be Customized

Extension Dialing Back to top

  • Extension to Extension
  • Calling to any Telephone
  • Calling from any Telephone
  • Mobile/Cellular Extensions

Business-Class Voicemail Back to top

  • One Voicemail System for all Locations
  • Password Protected
  • Message Forwarding Capability
  • Email Notification of Received Messages
  • Voicemail Forwarding to Other Extensions
  • Callout Notification of Voicemail

Automatic Call Forwarding with Selective Rules Back to top

  • Busy
  • Upon No Answer
  • Unconditional (User Defined)
  • Music/Messaging On Hold
  • Call Park/Call Pick-Up

Do Not Disturb Feature Back to top

Call Transfer (Route Calls Anywhere) Back to top

  • Extension to Extension Transfers
  • Extension to Outside Destinations (PSTN)
  • Simple "Blind" Transfer
  • Transfer with Announcement

Conference Calls Back to top

  • Add an Inside Caller
  • Add an Outside Caller

Caller-ID Back to top

  • Call Waiting Caller-ID

Find-Me/Follow-Me Back to top

  • Calls Multiple Locations to Find You
  • Never Miss an Important Call

Multi-Ring Groups Back to top

  • Incoming Calls can Ring to a Group of Phones Simultaneously

Click to Dial Back to top

  • Works with Microsoft Outlook to quickly place a call to a contact.